Radcliffe Manor House has used the services of QS recruitment for several years. They offer an excellent service which includes finding a worker as quickly as possible then calling to tell us who will be coming to the home. Whenever possible they will send staff who have worked here before and know the residents and the layout of the home.
In general the agency staff are reliable, very kind and work in a professional manner. This is appreciated by care staff in the home who feel that the agency worker is a help and support to them in meeting the needs of the residents. Their Consultants will also phone after the shift has taken place to ensure we are happy with the worker that attended (especially if it is a worker who is new to the home). QS have also assisted the home when in early 2013 a manager was required to start work as soon as possible, QS supplied an interim manager who later went on to become the home’s registered manager. Radcliffe Manor House are more than satisfied with the service provided by QS and they are always our first port of call when we require agency care staff.