Bearwardcote Hall Ltd
I just wanted to take the time to Email you to say how pleased I am that we changed agency to Q.S. Care. From that very first phone call that you made to me you have kept your promise you asked me if there were problems with the previous agency, if you remember, and I said that they never sent the profiles to us even though I kept asking you took this on board and have always made sure the profiles have arrived way ahead of the agency worker coming to Bearwardcote Hall this I am so grateful for it makes my job much easier.
I am also really impressed with the speed that you cover the shifts plus the phoning me back and keeping me informed of how you are progressing we have never really had that from previous agencies . Also if someone new comes to us from your agency you always ring me to see how they have been and if we were happy with the service they provided I really like this and appreciate you taking the time to do this.
Sadly, in this world people love to moan and complain, no one ever really takes the time to give praise and that is why I really wanted to send you this Email. Just keep doing what you are doing because you do a great job!